All orders will
be shipped FOB Factory via common carrier or UPS
ground, unless otherwise specified.
It is the responsibility of the receiver
to file any claims for damaged freight with the
freight company at the time of delivery. Orders
should be opened and inspected for any “hidden”
damage at the time of delivery. Compensation for any
freight damage is the responsibility of the freight
carrier and the receiver.
30 day net terms are available subject to prior
credit verification and approval. Government agencies
will be billed for goods and freight on open account
30 day net. All other orders will be shipped prepaid
by credit card. We accept Visa, Discover, Mastercard,
and American Express.
merchandise must have prior approval from Pulltarps
with a return authorization number. Only new, unused
merchandise returned in saleable condition is
eligible for return. Freight must be prepaid to
Pulltarps. No returns will be accepted "freight
collect". No merchandise is eligible for return after
60 days of invoice. The Ultimate Aluminum Systems ARE
NOT RETURNABLE. Superwinch motors carry a three year
prorated warranty. All other electrical components
are non-returnable. A 20% restocking fee will apply
to all systems plus a $50.00 handling fee for
painting/refurbishing. Restocking charges do not
apply to "NO BS" Guarantee returns. Custom tarps are
not returnable. A 20% restocking fee will apply to
all stock tarps. A 50% restocking fee will apply to
all cable systems.
All end users and
fleet customers must pay 12% Federal Excise Tax if
the system is installed on new equipment in service
for less than 6 months. Government Agencies are
Are subject to change without notice.
Pulltarps will no way
be liable for other damages including consequential,
indirect, or special damages whether loss is due to
negligence, misuse or breach of warranty.