Contact our team of experts for inquiries, product questions, or concerns. For a response Monday-Friday between 7am and 4:30pm, you can call us Toll Free at 1-800-368-3075 or submit a completed form below. A Pulltarps representative will get back to you when we are available.
Mon–Fri 7:00 AM – 4:30 PM PT
El Cajon, CA + Gladwin, MI
Direct lines to the people who can actually help. If you’re not sure which line to pick, the main sales number is always a good starting point.
Primary Line
New system orders, product questions, replacement tarp sizing, and anything you’re not sure where to direct.
Toll-free · Mon–Fri 7:00 AM – 4:30 PM PT
Technical Support
Troubleshooting, parts identification, warranty service, and help finding a local installer.
Office line · El Cajon, CA
Resellers & Fleets
Resale-exempt, government, and qualifying tax-exempt purchases. Have your exemption certificate ready.
Toll-free · Tax-exempt desk
Cable Systems
Front-to-back cable tarp systems, parts, and service through our sister brand, Roll-Rite.
Toll-free · Gladwin, MI
We answer most inquiries within one business day. For order or service requests, please include your truck class, system model, or order number where applicable.
"*" indicates required fields
Reply within 1 business day · Mon–Fri 7:00 AM – 4:30 PM PT
Headquarters
1404 N. Marshall Ave
El Cajon, CA 92020
United States
1-800-368-3075 · Sales
1-619-449-8860 · Office
Hours
Monday7:00 AM – 4:30 PM PT
Tuesday7:00 AM – 4:30 PM PT
Wednesday7:00 AM – 4:30 PM PT
Thursday7:00 AM – 4:30 PM PT
Friday7:00 AM – 4:30 PM PT
Saturday – SundayClosed
Holiday hours posted on the home page.
Sister & Parent Brands
Roll-Rite, LLC
Cable tarp systems · Manufacturing
650 Industrial Drive, Gladwin, MI 48624
1-800-297-9905
Clarience Technologies
Parent company
20600 Civic Center Dr, Southfield, MI 48076
Need Installation?
Nationwide service centers install and service Pulltarps systems.
Our manufacturing facility and main office is 20 minutes east of San Diego. Showroom visits by appointment — call ahead so the right person can meet you.
Pulltarps HQ
1404 N. Marshall Ave
El Cajon, CA 92020
Visiting
Appointments preferred. Call 1-619-449-8860 ahead of your visit.
Will-call pickup available during business hours.
Trucker check-in — east lot, follow Receiving signage.
A few of the most common ones — if your question isn’t here, the form above is the fastest way to get a person.
We reply to most form messages within one business day (Mon–Fri, 7:00 AM – 4:30 PM PT). For anything urgent — broken system, downed truck, time-sensitive sizing — call the sales line at 1-800-368-3075 and you’ll reach a real person.
We have 500+ authorized installers across North America. Use the installer locator to find one near you, or call the service line at 1-619-449-8860 and we’ll suggest a shop. Many of our installers also handle warranty service.
Call the tax-exempt desk at 1-877-434-2276. Have your resale or exemption certificate ready — we’ll set up your account so future orders apply the exemption automatically. Existing dealers should sign in via the Dealer Login in the top bar.
Cable / front-to-back systems are built by our sister brand, Roll-Rite. Reach them directly at 1-800-297-9905 (Gladwin, MI). For arm-style or fold-down systems, you’re in the right place — call our main line.
Yes. Most parts and replacement tarps ship same-day from the online store. Complete systems can be ordered through the Build a System configurator. If you’d rather have a person walk you through it, the sales line is staffed during business hours.
Yes. New installer onboarding, refresher training, and product-specific service training are all available. Ask for the Service team when you call the office line, or use the contact form and pick “Installer / dealer inquiry.”
Pick up the phone and call Mon-Fri, 7:00 AM to 4:30 PM PT, or start configuring a system online.
