Pulltarps® Guarantee
Pulltarps® Semi-Automatic & Automatic Tarping Systems
Pulltarps offers a 30 Day Satisfaction Guarantee:
You have 30 days from the date of delivery to install and operate your Semi-Automatic or Automatic tarping system. If you wish to return it for any reason, then call 1-877-426-1409 and get a return authorization number anytime within that 30 days.
Pulltarps Tarp System components carry a 1-year guarantee on all moving parts. Pulltarps’ electric motor carries a 5-year warranty. Tarps are guaranteed against defects in workmanship and material for a period of 6 months from date of purchase.
Warranty Claims:
We are happy to help you with manufacturer defects or warranty replacements. Please email [email protected] for general warranty issues. Please make sure your email includes the following information: Order number, purchase date, and a brief description of the issue. Most importantly, please attach photos of the item, including the defect. Warranty requests must include pictures of the defect in order to be processed.
Note: Client is responsible for freight on all warranty items.