Pulltarps Frequently Asked Questions
Pulltarps tarping systems are built for durability, reliability, and easy operation on dump trucks and trailers. Browse the FAQs below to find answers about installation, replacement tarps, and system compatibility—or explore our Pulltarps systems to find the right solution for your truck.
Can I install this Pulltarps Tarping System myself or do I need to bring it to a Service Center? +
If you need to have a Tarping System installed and don’t have the ability to do it on your own, you can use our Locate A Service Center page to locate an approved Service Center in your area. We also provide detailed instructions and telephone tech support, so you can install the systems yourself or have your local truck repair or welding shop do it for you. Our customer service department is happy to answer any questions.
How hard is it to install a Tarping System? +
That depends on your technical and mechanical abilities. Pulltarps provides all of our tarp system technical documents and easy-to-follow instructions. We have found that most people who have difficulty installing the system did not read the instructions until they had a problem. Normally our systems take only a few hours to install.
How do I replace my tarp? +
Basically tarp replacement is the same for manual, arm, electric, or tower systems. The tarp must be fully extended and all tension must be removed. (The roller is pinned on manual Pulltarps to hold the tension and the arms are removed from the pull bar on automatic arm systems.) The tarp can then slide out of the groove in the roller tube, pull bar or pullrod.
Complete instructions can be found on our website under the Technical Documents. Or just call us at (877) 434-2276. Ordering a replacement tarp is easy if you purchased a Pulltarps tarp. On the inside front of the tarp there is an individualized part number created just for you. Call us with that number and we can duplicate your tarp exactly.
Complete instructions can be found on our website under the
Technical Documents. Or just call us at (800) 368-3075. Ordering a replacement tarp is easy if you purchased a Pulltarps tarp. On the inside front of the tarp there is an individualized part number created just for you. Call us with that number and we can duplicate your tarp exactly.
Your new tarp can ship out in 48 hours with instructions that pertain to your specific system. Of course, we can always make a replacement tarp from scratch to your dimensions.
Can I use Pulltarps tarps with my systems? +
Pulltarps Universal Fit tarps can fit most competitive systems for construction, asphalt, waste or railway transportation systems. Please visit our Build-A-Tarp page to create the perfect sized tarp for your vehicle. Or just call us at (877) 434-2276.
What material of tarps can Pulltarps offer me? +
We offer heavy duty mesh, Urethane Coated fabrics for asphalt applications, 18 oz. vinyl for waterproof applications and extra thick woven mesh for waste hauling operations. See all replacement tarps.
Do you have a Roll Over/Side Roll system? +
Not at this time, but our sister company, Roll Rite, has Roll Over or Side Roll tarp systems.
What is the time-frame for product shipping? +
Depending on the size of the order, Pulltarps orders normally ship within 3 to 5 days. Some custom tarp systems can take longer to manufacture. Please contact our Customer Service department if you need an expedited order.
How long will it take to receive my order? +
There are many variables for shipping time frames. The type of system(s), sizes, destination, etc. Generally, you will receive your order within 5 to 7 days. We ship from our manufacturing and sales office in El Cajon, California.
Does Pulltarps have a dealer in my specific area? +
We have dealers in most parts of the country. Please call us, (877) 434-2276 for the most current dealers in your area or locate a truck tarping dealer who performs installations by entering your zip code.
Which Pulltarps system(s) are watertight? +
Roll over or side to side tarp systems are the only design that can be called “watertight”. However, tarps are made with side flaps from asphalt tarp material and 18 oz. vinyl provides good protection from rain.